RESPONSIBLE GAMING

cricwin88's commitment to responsible gaming

Enjoy entertainment on our platform in complete safety — keep your gaming always in your control through deposit limits, self-exclusion, and time limits.

For ages 21+ only
Our commitment

Our promise for safe gaming

cricwin88 is a trusted online gaming platform in Bangladesh. We believe gaming should be for enjoyment — free from pressure or worry. Responsible gaming means enjoying entertainment within your own budget and time limits, and asking for help when you need it.

We place the protection of every player as our highest priority. Our responsible gaming policies and tools help you play in a conscious and controlled way. On this page you can learn how to set deposit limits, activate self-exclusion or a time-out, and where to find help if problems arise.

Important: Online gaming is only for people aged 21 and above. If you feel that gaming is having a negative effect on your daily life, please contact our support team immediately.

Protection tools

Your control is in your hands

Set a deposit limit

Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately. If you wish to increase a limit, a specific waiting period applies, which protects you from spending more on impulse.

Session time limit

Set a time limit for how long you play in one session. When the set time is up you will be notified automatically and the session will end. This feature prevents the habit of playing excessively without realising how much time has passed.

Time-out (Cooling-off)

If you feel you need a short break, activate a time-out for anywhere from 24 hours to 30 days. During this period access to your account and making deposits will be completely blocked, so you can reconsider with peace of mind.

Self-Exclusion

If you need a longer break, choose self-exclusion — options range from 6 months up to permanent account closure. To activate this feature, contact our 24/7 live chat support — we will help without judgement.

Reality check

At regular intervals you will be shown a message with a summary of how long you have been playing and how much you have deposited. This reminder keeps you aware and gives you the opportunity to make your own decisions about playing.

Age verification and account security

Age is verified at registration. People under 21 cannot create an account or play at cricwin88. Keep your account details and password secure and never let anyone else use them.

Warning signs

Recognise the signs of a problem

Online gaming is an enjoyable pastime — but certain signs mean you should seek help. If any of the following apply to you, pause and talk to us.

These signs are not proof of weakness — recognising them takes courage. cricwin88 will always be by your side.

  • You keep placing larger bets to try to win back lost money and cannot stop.
  • You are borrowing money from family or friends to play, or hiding it from them.
  • You are prioritising gaming over work, study, or time with your family.
  • When you try to take a break you feel anxiety, irritability, or restlessness.
  • You are betting with money set aside for your own or your family's expenses.
  • You are lying to yourself or to loved ones about how much you are playing.
  • You have tried to cut down on playing but keep failing.
How to set limits

How to set limits

Activate protection limits on your account in just a few simple steps.

01

Log In

Log in to your cricwin88 account and go to Account Settings.

02

Responsible Gaming menu

Find and open the "Responsible Gaming" menu option.

03

Choose a limit

Choose whichever you need — deposit limit, session time, time-out, or self-exclusion.

04

Confirm

Confirm your choice. The limit will take effect immediately and you will receive a confirmation by email.

If you have any trouble setting a limit, contact our 24/7 live chat — we will help straight away.

Healthy gaming

Tips for healthy and enjoyable gaming

Tip Reason
Set your budget in advance Before you start gaming, decide the maximum amount you are willing to spend. Make sure that losing this amount would not cause you any difficulty.
Play for entertainment, not for income Never think of gaming as a source of income. It is a form of entertainment — just like watching a film or going to a restaurant.
Take regular breaks Take a break of at least 10-15 minutes every hour. Stand up, drink some water, and do something else.
Play with a clear head Do not play when you are stressed, tired, or angry. Your ability to make decisions is reduced in that state.
Do not chase lost money "Just one more round and I'll win it back" — this is the most dangerous mindset. Avoid playing to recover money you have already lost.
Spend time with family and loved ones Gaming should not take priority over your social and family life. Keep a healthy balance.
Keep it away from children Make sure children cannot access your gaming device or account. Use parental controls.
Our responsibility

cricwin88's promise

We are not just a gaming platform — we take responsibility for the wellbeing and safety of our players. Our core commitments are listed below.

SSL protection and fair play

Our platform is secured with SSL encryption. All games are operated fairly and results are completely impartial.

24/7 Bengali Support

Our support team is available in Bengali seven days a week, twenty-four hours a day via live chat.

21+ age verification

Age is strictly verified at registration. Minors have no way to create an account or play games.

Transparent transaction history

A complete history of all your deposits, withdrawals, and gaming transactions is available to view at any time, so you can keep track of your spending.

Judgement-free support

If you ask us for help with a gaming problem, we will assist you with complete confidentiality and without any judgement.

Need help?

We are always by your side

If you are experiencing any problem with gaming, do not wait — contact us.

cricwin88 support centre

24/7 live chat: Chat with us directly from any page on the website. Our trained support team will listen to your concerns in Bengali and help you find a solution.
Email: [email protected] — email us about gaming limits, self-exclusion, or anything else.

Remember: asking for help takes courage. Tell us what you are going through — we will be with you.

FAQ

Questions and answers about responsible gaming

Log in to your account and go to the Settings menu. There you will find an option to set a deposit limit under the "Responsible Gaming" section. Choose a daily, weekly, or monthly limit and enter the amount. The limit takes effect immediately. If you have any trouble, contact us via live chat.

Yes, your account balance remains secure even if you self-exclude. Once the self-exclusion period ends, or upon your request, you can withdraw your balance by following a specific process. Contact us via live chat or email for more details.

A time-out is short-term — from 24 hours up to 30 days. During this period access to your account is blocked, but it resumes automatically once the period ends. Self-exclusion is long-term — from 6 months up to permanent closure. To lift a self-exclusion, you must follow a specific process and a waiting period applies.

Talk to them directly and with empathy, and encourage them to seek help. Contact us via our 24/7 live chat or at [email protected] — we can help set up self-exclusion or deposit limits. Speaking with a professional psychologist or counsellor is also an option.

cricwin88 is for people aged 21 and above only. We follow the 21+ age limit in accordance with the rules applicable in Bangladesh. Age is verified at registration and minors are not permitted to use the platform under any circumstances.

Decreasing a deposit limit takes effect immediately. However, a request to increase a limit requires a specific waiting period — this delay is intentional to prevent impulsive decisions. During this time you can reconsider the decision.
Enjoy the entertainment

Play responsibly and enjoy

Browse our game categories — always have fun within your own limits.

Play safe, stay happy

Responsible gaming at cricwin88 is not just a rule — it is our culture. Set your limits and enjoy with peace of mind.

For people aged 21 and above only • Play responsibly